TheiaOne AI Systems LLP

Legal

Refund and cancellation

Last updated 2 October 2026. There is no physical product and no shipping.

1. What you can buy

Paid items are digital: an annual home plan (Dainik, Parivar), an annual temple plan, or an add-on listed on the Plans page. Checkout is not open yet. A charge happens only after we confirm the plan by email and send an invoice.

2. Cooling-off

If you paid and the service has not been switched on, email legal@panchaang.in within 7 days of the invoice date for a full refund of the amount we received.

3. After the service is on

Annual plans are for a year of access. If you cancel after we have turned the plan on, we refund the unused whole months, minus a Rs 200 processing amount, unless the law requires more. A month already started is not unused.

Add-ons follow the same rule. A print-calendar file, once sent, is not refundable.

4. Our fault

If we cannot provide the paid feature you were invoiced for, and we do not fix it within 15 days of your written notice, we refund the fee for that feature.

5. How

Email legal@panchaang.in with the invoice number. We reply within 7 working days. An approved refund goes back to the same payment method within 15 working days of approval. GST already deposited is adjusted on the credit note as the law allows.

6. Free use

Today’s panchang is free. There is nothing to refund on the free tier.